Research has shown that when patients have the opportunity to be involved in decision-making and planning their own health and social care there are generally better outcomes and experiences, and health inequalities are reduced.
The benefits of Personalised Care include:
- improved access to care
- improved health and clinical outcomes
- better health literacy and self-care
- increased satisfaction with care
- improved job satisfaction for health workers
- improved efficiency of services
- reduced overall costs
When people draw on personalised health and social care and support, they are:
- treated as a whole person, who has valuable skills, experience and strengths, by professionals they trust
- able to readily access information and advice that is timely, clear and works for them
- valued as an active participant in all conversations and decisions about their health and wellbeing
- offered a coordinated approach that is transparent and empowering, with their preferences being recorded and remembered
- supported to understand their care and support options, and able to set and achieve their personal desired outcomes
- connected with health coaching, self-management and/or community support programmes